Back in 2000, while helping friends of the family (i.e. Gurney's Inn in Montauk, NY) strategize how they would put their resort online, Murat Ozsu realized that they were in for an uphill battle. Not only did their existing system not have its own online hotel management presence, but all of the detail such as package components, specific room inventory, restrictions, and availability did not translate well to what early booking engines could manage. Additionally, none of it would be real-time. This meant that Gurney's was in for long afternoons of tedious accounting-type work: manually updating room inventories, pouring over night audit reports, and setting up rate schedules on multiple local hotel software systems. All this effort just to keep the business going, never mind tending to the needs of their guests.
Murat started to wonder if there wasn’t a better way to manage the Inn. And so he began thinking about building a software hotel management system that would become innRoad.
Game-changing Software Hotel Management Technologies
Murat’s personal experience–along with his career in application development–led him to create the online management technologies which make innRoad so unique, useful and intuitive:
- A web-based, or “Software-as-a-Service (SaaS),” delivery model that removes the burden of software ownership from hotel owners;
- And a seamlessly integrated suite of key hotel services that includes property management, bookings and central reservations, global distribution and marketing–all on a single, easy-to-use platform.
innRoad’s technology does everything automatically in a way that traditional hotel software doesn’t. Via the Internet.
Market Leadership in Hotel Management Software
After several years of planning and two years of development, innRoad was launched in October, 2007. Because it solves the management problems plaguing independent hotel owners in a radically new way, it is quickly attracting customers from around the country and around the world.
Today, hundreds of hotels from California to Costa Rica to Canada subscribe online to innRoad's software –making it the leading and fastest growing service of its kind.