Enhance your operations with a hotel PMS to beat out the competition

Over the past several weeks, we have discussed various tactics and tips for positioning your hotel for success in 2015. From utilizing an advanced hotel PMS to enhance daily operations to establishing action-oriented performance goals, hoteliers should be taking all the necessary steps to ensure a successful…

Tips for getting the most out of your booking engine software

When hoteliers partner with innRoad, they receive a full complement of advanced, web-based tools, as well as premium customer support, which allows for enhanced management of daily operations and greater opportunities to increase revenue and profits.  Included within innRoad’s hotel property management…

Deliver high-quality customer service with a web-based hotel management system

The task of delivering high-quality customer service within the hospitality industry has evolved greatly over the past several years.  Conversations between general managers and hotel guests that were once held in-person or over the phone are now occurring on social media channels, such as Facebook…

Keep up productivity with a web-based hotel management system

Managing an independent hotel is one of the most challenging endeavors in the hospitality industry.  For as much time that hoteliers spend leading team members, they must devote more to their guests or else risk the long-term health of their business.  Layered within these responsibilities are the…

Use a cloud-based property management system to meet expectations

The majority of 2014 has come and gone, so many hoteliers are now focusing their attention and efforts on preparing for the opportunities the new year will bring.  However, before getting too far ahead in planning for 2015, it’s important for operators to remain on-course, review their year-to-date…

Delivering guest value with a cloud-based property management system

Delivering guest value is a priority for independent hoteliers across all segments and rate categories.  No matter how much (or little) is spent on a guestroom, every guest expects to receive, at minimum, a reciprocal amount of value from the property.  And, of course, any value received above this…

Best practices for utilizing hospitality management software

In continuing our dialogue about preparing for 2015, we are providing our hotel partners with additional best practices for leveraging innRoad’s hospitality management software to its full potential.  By maximizing its capabilities, operators can plan for achieving year-over-year growth and positioning…

Hospitality management systems checklist for independent hoteliers

As 2014 winds down, hoteliers are preparing to take advantage of the opportunities that are expected to present themselves in the new year.  In the latest 2015 forecast from STR and Tourism Economics, occupancy is predicted to rise 0.7% to 64.2%, ADR to increase 4.4% to US$120.13, RevPAR to grow 5.2%…