Best practices for utilizing hospitality management software

hospitality management softwareIn continuing our dialogue about preparing for 2015, we are providing our hotel partners with additional best practices for leveraging innRoad’s hospitality management software to its full potential.  By maximizing its capabilities, operators can plan for achieving year-over-year growth and positioning their property for long-term success.

As our partners know well, innRoad’s cloud-based hotel property management system is designed with the tools hoteliers need to enhance day-to-day operations, increase reservations and revenue and drive efficiencies that result in greater profitability.  We value our role as a partner to hotel operators across North America, so we will continue to enhance our industry-leading hospitality management software by providing advice and information to help you achieve your business goals in 2015 and beyond.

Tap new digital channels

Online travel research and bookings are on the rise, especially within the tech-savvy and millennial traveler segments, so hoteliers must explore new ways to attract these guests to their properties.  To achieve this, we encourage our hotel partners to review their Global Distribution strategy to ensure they are maximizing its benefits.  Through our hospitality management software, hotels have access to almost ten of the industry’s leading online travel agents (OTAs), including Travelocity, and Orbitz.  Hoteliers should explore tapping additional OTAs to expand their digital reach, increase online bookings and drive greater profits.’

Schedule team member trainings

Keeping team members updated and aligned on business goals, operational procedures and new technology is critical for enhancing the guest experience, as well as ensuring the overall health of your business.  As part of our commitment to our hotel partners, innRoad provides 24×7 support and ongoing training for our hospitality management software via Webex, over the phone or a custom on-site session.  The more comfortable your team members are with utilizing innRoad’s functions and capabilities, the better they’ll be at meeting your guest’s needs and developing the long-term relationships needed to sustain a successful hotel business.

Explore operations-enhancing add-ons

When operating a hotel in a competitive marketplace, solid operations and exceptional teamwork are needed to maintain a high-level of success.  However, even with a sound execution strategy, there will always be factors that impact the business, such as a temporary slide in consumer demand or the departure of a valued team member.  When this occurs, hoteliers are often forced to think and act fast to avoid giving up hard-earned profits and competitive ground.  innRoad offers operations-enhancing add-ons that are seamlessly integrated into our hospitality management software so properties never lose their competitive edge.  Our fixed-rate Credit Card Processing, Call Center Support and Mobile Booking Engine are all available for hoteliers who want to boost performance and capture their full share of reservations and revenue growth opportunities.

We hope that the information presented above helps you to further maximize innRoad’s hospitality management software to achieve your goals for 2015.  As always, feel free to contact your dedicated implementation manager or any member of our support team at or 1.855.inn.road with questions and let us help you keep your hotel on its path to profits and success.