Summer reading lists aren’t just for kids on school vacation. There are lots of books written just for independent hotel operators containing valuable information on important topics such as managing the front desk, developing successful marketing strategies, improving guest service and enhancing leadership skills. Below is our top 5 summer reading list for independent hotel operators.
To kick off your summer reading, we’re giving away one of each of the books listed below. Click here to enter to win one of these top-selling independent hotel management guides.
Hotel Management and Operations by Michael J. O’Fallon and Denney G. Rutherford
Provides a practical and comprehensive approach for managing the various departments, from finance to housekeeping, within hotels. Includes case studies that analyze complex hospitality management issues from diverse viewpoints.
How to Run a Great Hotel: Everything you need to achieve excellence in the hotel industry by Enda M. Larkin
Examines four, “big picture” concepts, strategy development, enhancing leadership skills, engaging employees and attaining customer focus, that are critical for building a great hotel business. The book’s goal is to make operators to ask themselves “Why?” before making operational decisions.
The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice
by Michael C. Sturman, Jack B. Corgel and Rohit Verma
Delivers top-level hospitality management best practices and strategies from the faculty of the Cornell University School of Hotel Administration. Covers a range of important topics, including leadership development, understanding contracts and leases, team member training, controlling costs and delivering exceptional customer service.
100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do by Peter Venison
Offers practical tips and valuable insights from the perspective of a veteran hotelier and frequent hotel guest. Guide covers the lifecycle journey of a hotel, starting from day one of operations.
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