
Harness the power of OTAs for your independent hotel
We recently conducted a survey of independent hoteliers. We asked- what do you think of OTAs. We offered 4 response choices: The two top answers were:Necessary Evil & Don’t know enough about themThis…

3 keys to a successful Memorial Day weekend
We’ve talked about it for weeks, but with Memorial Day weekend just days away, the summer busy travel season is finally here. As the unofficial start of summer, millions of travelers will hit the roads and fly the friendly skies to enjoy a long-awaited 3-day getaway. For independent hotel operators,…

3 tips to become a hotel technology expert
Technology is weaving its way into every part of independent hotel management. It’s helping hoteliers manage essential tasks faster and with less effort and guests are using technology to craft their travel experiences exactly to their liking. There’s so much to discuss about hotel technology,…

Increase reservations with a two-way PMS system
Picture this. You’re a small hotel owner. You have 10 rooms that you tirelessly work to keep occupied by listing on OTAs like Expedia and Booking.com. You try to keep track of all the emails that you get with reservation information. You update your inventory as quickly as you can, hoping that you…

2 mistakes that may be driving guests away from your hotel
Whether you’re a new hotelier or seasoned veteran, it’s a given that you’ll make a few mistakes that you’ll want to take back and do over, but unfortunately that’s not how life works. In a business where guest expectations are high, hotel operators routinely focus on avoiding big mistakes,…

3 ways independent hotels can increase guest satisfaction
Great hospitality is the standard for exceptional independent hotels. It’s what sets top-rated hotels apart from their competitors, keeps guests loyal and attracts new travelers. With the summer busy season on the way, here are a few tips for enhancing guest satisfaction at your independent hotel:Pay…

Great photos can increase hotel bookings on OTAs
Travelers love capturing vacation moments with a great selfie, but do you know who else deserves a great selfie? Your independent hotel! Great photos of your independent hotel can help increase bookings on OTAs for hotels, here’s how:Great photos help independent hotels survive the visual elimination…

Streamline your business this busy season
We’re always waiting for the perfect time to make a switch. The truth is, there is never going to be an ideal time to make a big change. Whether you’re deciding on a good time to have a baby or debating switching business platforms, there will always be something in the back of your mind competing…


Celebrate National Travel and Tourism Week!
If you haven’t seen the excitement on social media, it’s National Travel and Tourism Week! Championed by the U.S. Travel Association (USTA), this week-long event celebrates the contributions and achievements of those driving the U.S. travel industry forward, such as hard-working independent hotel…