Creating a Strong Foundation with innRoad:
Using innRoad has also increased Bluewater’s bottom line and occupancy rate, including an increase in corporate sales and partnernships. “One local corporation was iffy about booking through our old system, but I was able to create a group reservation, book 10 rooms, and adjust their rate all within a matter of minutes with innRoad,” praised Wilson. “Had I have to wait for tech support to get those changes made, we may not have gotten their business-and this has happened several times in the last few months. ” Wilson also took advantage of innRoad’s 24/7 support team. “Learning new ways of doing things, double checking that my hunch is right –they’re always game,” said Wilson.
“I was able to create a group reservation, book 10 rooms, and adjust their rate all within a matter of minutes.”
innRoad has helped lighten the load on Wilson and the Bluewater Resort’s staff, resulting in increased profits and occupancy with less time spent on the phone with support or manually managing the property.
“Working with innRoad has freed me up to the more proactive in bettering the property-from spending more time with guests to redesign our pools and expanding offerings,”