New Year Networking 101 for Independent Hotels

The thought of networking and meeting new people is nerve-wracking for many.  We get it, it’s much easier to live, work and interact with those that you already know.  However, for independent hoteliers who want to grow their business, staying behind the front desk is not a long-term solution for…

How building relationships this holiday season can help independent hotels

The holiday travel season is often hectic, but also extremely valuable for independent hotels. From November through January, operators focus on providing excellent hospitality to ensure their guests depart with warm holiday memories. While managing within the “four walls” will always be the priority…

Major mistakes independent hoteliers cannot make in 2017

We all make mistakes.  In many cases, their impact is minimal, so we simply learn a few valuable lessons and move forward.  However, there are some errors that aren’t easily overcome – those really big “Oops” moments.  Many independent hotels cannot afford major missteps that have long-lasting…

Get your independent hotel off the slow road with innRoad

As an independent hotel operator, you know there are no shortcuts to success.  To get the desired results, you must “do the work.”  But while there are no shortcuts, there are ways to make your workday easier and help you save time, save money, increase occupancy and get closer to achieving your…

Move your independent hotel to the head of the class

It’s time for a quick, 2-question pop quiz!  Are you ready?How’s business going at your independent hotel? How’s business going at your local competitors’ hotels?Ok, how did you do?  The first question was easy, right?  No one knows your independent hotel better than you. …

Do you know who's booking your rooms?

The pairing of online booking tools and mobile technology has given travelers greater flexibility and more control over how they plan and book their travel.  As a result, independent hoteliers must now pay closer attention to who, as well as who’s not, checking-in to ensure their operations are aligned…

How to get travelers to do less online looking, and more online booking!

The path to purchase for travelers searching online for independent hotel rooms is often a winding journey.  Travelers consider dozens of factors when narrowing their choices, some common, such as location and amenities, and others unconventional, like allowing exotic animals, so they rely on hotel…

Two tips for independent hotliers to help you thrive this holiday season

The Thanksgiving travel weekend has come and gone, but the holiday travel season is just getting into full swing.  For independent hotel operators, completing a successful holiday season serves two very important purposes.  First, it ensures a strong finish to 2016.  If your reservations and revenue…