Here's how to maximize your Bed and Breakfast's performance

The journey for many inn keepers, their work begins with a passion for hospitality and an ambition to share it with others.  The process of cultivating and crafting this passion into a smoothly operating lodging business is exciting, but challenges of sustaining a successful bed and breakfast requires…

Here's what separates innRoad from the competition

At innRoad, we pride ourselves on providing independent hotels with the industry’s leading cloud-based, fully integrated hotel management software suite.  Our core software solutions are designed to streamline operations and save hoteliers time so they can focus on their most important responsibility…

Improve the guest experience and enhance customer loyalty with innRoad

Guest loyalty is constantly in demand among independent hoteliers.  To capitalize on its value, operators utilize various tools and tactics, such as loyalty programs, exclusive offers, and specialized services, to develop relationships with travelers.  However, the investment some independent hotels…

Need help leading your team in the right direction?

Running an independent hotel is challenging, but investing time and effort into leading your hotel team members and managing their daily execution can produce lucrative returns in terms of increased bookings and long-term guest loyalty.  The nuances of the independent hotel industry are best learned…

Guest Interactions Independent Hotels Must Get Right

Great hospitality is essential to operate a successful independent hotel, so it must be a central component of every guest interaction.  However, while the concept of providing great hospitality is understood, its execution can vary from property to property.  In many cases, it’s the small details…

Don't Loose Sight of your Competitors

Today’s savvy hotel guests are very discerning when it comes to their preferences, so more independent hoteliers are investing in their operations to ensure they consistently satisfy their wants and needs.  But this investment also serves another important purpose, it helps to separate forward-thinking…

What message is your hotel website sending your guests?

Whether you’re a seasoned industry professional or a newcomer learning on the go, every independent hotelier must become an expert at effectively communicating with global travelers.  With a goal of converting travelers’ curiosity into confirmed bookings, hoteliers communicate directly with travelers…

Do you know what's being said about your independent hotel?

Have you ever left online feedback for a company after you’ve had a negative or even a positive experience, but then never received a response?  Frustrating, right?  Well, if you’re not actively managing your independent hotel’s online reviews, you’re creating the same type of frustration for…