No-shows and cancellations are an unfortunate, but common, part of independent hotel management. When guests don’t arrive as expected, hoteliers must then work to make up lost revenue, re-sell newly available inventory and manage staffing schedules. Even though hoteliers experience this regularly, it never gets any easier.
While it’s impossible to completely eliminate all no-shows and cancellations, there are strategic steps independents can take to reduce their frequency, mitigate operational disruptions and protect against financial pitfalls. You can learn about this by downloading your free copy of our latest guide, Best practices for preventing no-shows and cancellations.
Inside, you’ll find easy-to-implement strategies that will help you better manage no-shows and cancellations in ways that protect your independent hotel operations without negatively impacting the high-level customer service your guests expect and deserve. Download your free copy of Best practices for preventing no-shows and cancellations today.