Invest in your team to generate strong returns for your independent property

The business of hospitality is all about taking care of people.  Whether it’s guests, co-workers, vendors or those just passing through, people working in the hospitality industry have a natural talent for making others feel welcome, regardless if it’s for a brief moment or the duration of a long…

Is your hotel benefiting from shoulder season?

For many travelers, the fall shoulder season – the time period between the end of summer and start of the holiday season – is prime travel time.  The weather is pleasant, crowds are thinner and prices are usually more consumer friendly.   Lots of independent hotels view the fall shoulder season…