Hotel Management Best Practices: Understand how to run your independent hotel successfully with the help of these best practices.

innRoad's Tips and Tools for Independent Hotel Success

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The roles of independent hoteliers are uniquely challenging, yet extremely rewarding.  Like their larger, chain hotel competitors, independents are tasked with providing exceptional hospitality and creating memorable experiences for their guests, but in most cases, they must execute with fewer resources,…

Prevent reputation-harming hotel overbookings with innRoad

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Right now, overbooking is the hottest topic swirling in and around the travel industry.  The spotlight is primarily on airlines, but hotels also use overbooking to guard against no-shows and cancellations.  However, not all hotel overbookings are the same, particularly for smaller, independent hotels. Some…

Independent Hoteliers' Guide to Launching Successful Promotions

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Travelers want the best value possible for their hard-earned dollars, so as an independent hotelier, if you want travelers to consistently book your rooms, you must effectively communicate what your hotel has to offer.  To do this, you must put on your “marketing cap” and design enticing promotions…

Don't Get Left Out: Benefits and disadvantages associated with OTAs for independent hotels

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For some independent hotel operators, the mention of online travel agencies (OTAs) stirs up a mixed bag of emotions.  OTAs provide online marketing and booking technology that help level the competitive playing field for independent hotels, but these tools and increased online exposure come at a price…

Here's what you need to know about your competitors

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As an independent hotelier, managing your property is more than a full-time job, so there’s little time to pay attention to what’s happening at competing hotels, right?  While this may be true, it’s unfortunately a recipe for falling behind the competitive curve.  Independents have lots of autonomy…

How high are your expectations for upcoming busy season?

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In many markets, spring break has wrapped up so independent hoteliers can now catch their breath and recover from a few frantic weeks.  However, this moment will be short lived because the summer busy season is right around the corner and operators need the time in-between to prepare for the next wave…

Here's how to hire all-stars for your independent hotel

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In running an independent hotel, hiring will always be one of the most challenging tasks for a hotelier.  Making good hires is like hitting home runs in baseball – high-performing team members will consistently keep independent hotels in the lead.  However, bad hires can have a lasting, negative…

3 Busy Season Goals for Every Independent Hotelier

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With every passing week, we get a little closer to the much-anticipated summer travel season.  For travelers, it’s a time to get away and have fun, relax and recharge.  For hoteliers, it’s an opportunity to leverage rising traveler demand to secure stronger bookings, drive top-line revenue and…

Are you keeping an eye on your competitors?

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As an independent hotelier, you know that staying in complete control of your operations is a requirement for success.  However, how often do you look across the street or around the corner to see how your competitors are doing?  Their performance can have a significant impact on your hotel’s performance…

Get your independent hotel noticed online

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We think most operators agree that independent hotels need an online booking strategy to help them grab the attention of curious travelers.  The online relationships between travelers and hotels are too valuable to the long-term financial health of independents to ignore or leave to chance.  But where…