Hotel Management Best Practices: Understand how to run your independent hotel successfully with the help of these best practices.

A fresh look at the guest check-in process for independent hotels

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Although guest check-in is one of the more routine tasks independent hoteliers handle on a daily basis, the process is essential to the success of the guest experience.  To ensure independent hotels are maximizing this key guest touch point, hoteliers should always look for simple ways to enhance and…

Invest in your team to generate strong returns for your independent property

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The business of hospitality is all about taking care of people.  Whether it’s guests, co-workers, vendors or those just passing through, people working in the hospitality industry have a natural talent for making others feel welcome, regardless if it’s for a brief moment or the duration of a long…

Is your hotel benefiting from shoulder season?

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For many travelers, the fall shoulder season – the time period between the end of summer and start of the holiday season – is prime travel time.  The weather is pleasant, crowds are thinner and prices are usually more consumer friendly.   Lots of independent hotels view the fall shoulder season…

How early planning can power performance and profits for independent hotels

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For independent hotels, Labor Day weekend may mark the end of the summer busy season, but it also signals the start of shoulder season and planning for holiday travel.  Hoteliers who regularly plan ahead for the upcoming travel seasons understand the value and appreciate the benefits of early preparation. …

Obstacles or opportunities? Ideas that may be worth the effort for your independent hotel

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We all know that some opportunities are likely to create more issues than they’re worth, so the smart decision is to simply let them pass.  However, sometimes taking a longer, harder look at what appears to be an obstacle can uncover a great, unforeseen opportunity.  Learning to navigate certain…

Plan today, profit tomorrow: Revenue-generating ideas for independent hotels

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Independent hoteliers are always searching for new and creative ways to maximize their revenue-generating opportunities.  However, moving from “idea” to “implementation” can be a challenge, so here are some easy-to-execute ideas to help hoteliers navigate their way along the path to profits.Develop…

2018 mid-year check-in: How’s your independent hotel performing?

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With six months down and six more to go, now is a great time to take a close look at how well your independent hotel is performing in 2018.  Here are a few key areas to explore and helpful tips to help you evaluate your property’s performance and position it for a successful second half of the year.Guest…

Digital engagement tips for independent hotels

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Engaging with travelers online has become one of the most important customer service responsibilities for independent hoteliers.  Travelers use digital channels to share their experiences, so hoteliers should look to leverage this valuable feedback to evaluate and improve operations, especially during…

Is your independent hotel equipped with the best tools for success?

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Our goal at innRoad is provide independent hoteliers with the best tools for success.  Here’s a quick look at some of the tools we have to offer:Our Property Advisers are here to help you gain valuable insights about your local competitors.  Simply provide us with a few important details and…

Stay Connected: Tips for maintaining guest relationships

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Converting past guests into returning guests can be challenging, but very rewarding, for independent hotels.  While it’s hard to predict when they’ll return, these guests should be treated as “warm leads” who carry the potential to deliver strong revenue returns.  The key to bringing back past…