Hotel Management Best Practices: Understand how to run your independent hotel successfully with the help of these best practices.

Here's what separates innRoad from the competition

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At innRoad, we pride ourselves on providing independent hotels with the industry’s leading cloud-based, fully integrated hotel management software suite.  Our core software solutions are designed to streamline operations and save hoteliers time so they can focus on their most important responsibility…

Improve the guest experience and enhance customer loyalty with innRoad

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Guest loyalty is constantly in demand among independent hoteliers.  To capitalize on its value, operators utilize various tools and tactics, such as loyalty programs, exclusive offers, and specialized services, to develop relationships with travelers.  However, the investment some independent hotels…

Need help leading your team in the right direction?

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Running an independent hotel is challenging, but investing time and effort into leading your hotel team members and managing their daily execution can produce lucrative returns in terms of increased bookings and long-term guest loyalty.  The nuances of the independent hotel industry are best learned…

Guest Interactions Independent Hotels Must Get Right

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Great hospitality is essential to operate a successful independent hotel, so it must be a central component of every guest interaction.  However, while the concept of providing great hospitality is understood, its execution can vary from property to property.  In many cases, it’s the small details…

Don't Loose Sight of your Competitors

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Today’s savvy hotel guests are very discerning when it comes to their preferences, so more independent hoteliers are investing in their operations to ensure they consistently satisfy their wants and needs.  But this investment also serves another important purpose, it helps to separate forward-thinking…

What message is your hotel website sending your guests?

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Whether you’re a seasoned industry professional or a newcomer learning on the go, every independent hotelier must become an expert at effectively communicating with global travelers.  With a goal of converting travelers’ curiosity into confirmed bookings, hoteliers communicate directly with travelers…

Do you know what's being said about your independent hotel?

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Have you ever left online feedback for a company after you’ve had a negative or even a positive experience, but then never received a response?  Frustrating, right?  Well, if you’re not actively managing your independent hotel’s online reviews, you’re creating the same type of frustration for…

First impressions matter: Why online reviews must matter for your independent property

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In our conversations with independent property operators, most agree that online reviews of their property posted on TripAdvisor, online travel agencies (OTAs) and social media are extremely valuable.  However, a quick scan through various review sites reveals that a sizeable portion of guest comments…

Overbooking: Stop making bad bets against your independent hotel

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Overbooking is a touchy topic for independent hotel operators for various reasons.  On one hand, it’s a proven strategy to help guard against cancelations and no shows that leave you with empty rooms and lost revenue.  On another, overbooking is a product of operational shortcomings, particularly…

3 must-have tech tools for independent hotels

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While everyone might be talking about how important it is for your independent hotel to have the right technology, it can be hard to know why each is important. Here at innRoad, we offer a Property Management Software that helps independent hoteliers get the most out of their property. How? Check out…