Hotel Management Best Practices: Understand how to run your independent hotel successfully with the help of these best practices.

Welcome to Shoulder Season!

Happy Labor Day Independent Hoteliers! We hope your last weekend of summer is enjoyable and relaxing! While we don’t want to rush you out of summer, we are excited to announce the start of Shoulder Season 2017! For independent hotels, shoulder season represents the travel period between the peak and…

The Downside of OTAs for Independent Hoteliers

We’ve spent this month explaining why OTA profiles are so important for independent hoteliers. We’ve discussed first steps in establishing your profile on OTAs, and provided tips and tricks to help increase visibility and bookings for existing profiles. While all this information is helpful for independent…

Best Practices for Preventing No-Shows and Cancellations

No-shows and cancellations are an unfortunate, but common, part of independent hotel management.  When guests don’t arrive as expected, hoteliers must then work to make up lost revenue, re-sell newly available inventory and manage staffing schedules.  Even though hoteliers experience this regularly,…

5 Ideas to Help Improve Your OTA Profile

While OTAs offer a great marketing channel, it can be stressful if you don’t think you’re getting as many bookings as you could be.  It can be even more taxing when you aren’t sure what your profile should look like, or what it’s missing. Here at innRoad, we speak with independent hoteliers…

Things to consider when setting up your OTA profiles

Your online travel agency (OTA) profiles will be the first time many travelers are introduced to your hotel.  Every click has the potential to deliver a new or returning guest, so the importance of your OTA profiles cannot be understated or undersold.  Whether your hotel is newly listed or you’re…

4 Reasons to List Your Independent Property on OTAs

With summer 2/3rds of the way done independent hoteliers might be starting to look ahead towards Fall and Winter. If Summer is usually the busiest time for bookings, Fall and Winter tend to be the time when reservations slow down, sometimes waaay down.If you are nervous about your bookings in…

Four things your hotel's property management system should be doing

It always seems to go that when you’re at your busiest, you start to realize what you can and cannot rely on. This summer, independent hoteliers may start to realize that their property management system isn’t capable of holding up to the extra business. Rather than settle by continuing to use a…

Why the summer busy season is the perfect time for independent hotels to partner with innRoad

We know that right now, independent hoteliers nationwide are experiencing the excitement and stress of the summer busy season.  With the fast pace of daily operations, many operators are focused on simply getting through each day with the tools they already have in place.  However, what if we told…

How innRoad can help enhance your guests' experience

The quality of the guest experience is what separates struggling independent hotels from highly-rated, consistently-recommended properties.  Providing memorable guest experiences allows hotels to capture more bookings, stronger revenue and various other business-building benefits.  Hoteliers consider…

3 ways innRoad improves your hotel's operations

For independent hoteliers, the start of summer can be a bit bittersweet. While warm weather, extra sunshine, and increased occupancy and revenue from busy season are exciting, the long hours spent on your hotel’s operations to keep up with the increase in guests is definitely a downside. Here at innRoad,…