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Tag: Best Practices for Small Hotels

Hiring all-stars to staff your independent hotel
Success for independent hotels can be measured in many ways, such as through RevPAR and occupancy rates, online review scores, customer service ratings and profit margins. Achieving and maintaining high grades in these areas requires smart planning and a great team to consistently execute at high-levels to ensure operations run smoothly. However, even with a […]
3 Ways To Make Guests Fall In Love With Your Hotel
  How to show some extra love to your guests this February while yielding the extra returns The business of hospitality is all about taking care of people.  Whether it’s your guests, co-workers, vendors or those just passing through, people working in the hospitality industry have a natural talent for making others feel welcome, regardless […]
Improving Your Hotel’s Efficiency & Productivity
Maximizing efficiency and productivity will always be a daily challenge for independent hoteliers, but there are solutions for improving the quality of daily workflows and getting more out of each day. Here are a few tips to help:   Identify team members strengths and weaknesses The great thing about having a team of ambitious multi-taskers […]
3 Ways To Enhance Hotel Operations During Shoulder Season
Holiday season, or as independent hoteliers call it "shoulder season", provides properties with a great opportunity to build upon a busy summer by gearing up their operations to ensure a successful holiday travel period and strong start to the New Year.  Here are a few ways properties can utilize holiday season/shoulder season to enhance daily operations.
Here’s How to Prepare your Independent Hotel for Winter
Shoulder season has been enjoyable for lots of travelers and independent hoteliers, but while this great fall weather may last for a few more weeks, winter is definitely on the way. Cold, wet and icy weather presents various challenges for hotels, but preparing in advance can make operating during the winter much easier. Here are […]
How Secure is Your Hotel Property Management System?
Technology has completely redefined the meaning of instant gratification for travelers. Equipped with laptops and mobile phones, the most adventurous travelers can book flights on their way to the airport, reserve hotel rooms after landing and then request car service or book rental cars to complete the final leg of their journey. While every consumer […]
Strong Core Values and Culture Will Guide Your Independent Hotel to Success
The phrase, “culture eats strategy for lunch,” is often used when discussing the importance of having a strong company culture. In hotel terms, it means that a strong culture can have more influence over your independent hotel operations than a standalone business strategy. Additionally, it’s said that a long-term strategy cannot be sustained without an […]
3 Strategies for Retaining Your Independent Hotel’s Top Talent
Working in the hotel industry is challenging, but also very rewarding. It’s a great place for gaining diverse professional experiences and developing a long-lasting career. While every independent hotel team member will not advance into a leadership role, it is still extremely important for operators to make great hires and then retain top talent across […]