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increasing independent hotels' free online reservations

5 easy strategies for increasing independent hotels' free online reservations

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Many independent hotel operators have love/hate relationships with their online travel agent (OTA) partners. They love the online exposure and new bookings provided by OTAs, but hate paying out the required commissions. As the saying goes, “It’s the cost of doing business.” However, independent…

Improve your independent hotel with data-driven decision making

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Over the course of a day, hoteliers make hundreds of decisions that impact the flow of operations, team member performance and the guest experience.  With years of experience, as well as established policies and procedures, to lean upon, many decisions can be made without much debate or contemplation. …