inventory management

Maximize occupancy and revenue with innRoad

Global distribution is one of the core features of innRoad’s independent hotel property management system.  Through our cloud-based software, independents are positioned on the world’s most popular online travel agencies (OTAs) – just clicks away from an audience of global travelers.  Here’s…
shoulder season

Drive independent hotel bookings with shoulder season travel experiences

Now that Labor Day weekend has come and gone, independent hotels are officially in their shoulder season.  As we recently discussed, even though it’s considered “off-peak,” shoulder season can still generate strong bookings and revenue for well-prepared hotels.  And with travel media sites, like…

Turn shoulder season into another busy season

Is it us or did the summer just zoom by?  In a few more weeks, the holiday travel season will be here.  But before we get ahead of ourselves, let’s talk about how independent hotels can take advantage of the post-summer/pre-holiday shoulder season.  With cooler weather and smaller crowds, lots of…
independent hotel software

First impressions matter for independent hotels

The saying, “you don’t get a second chance to make a first impression,” holds so true for independent hotels –much more than their chain hotel competitors.  As standalone properties, independents generally get fewer opportunities to capture travelers’ attention, provide them with great experiences…
customer service

3 tips for elevating independent hotel customer service

Every independent hotel operator has experienced their share of customer service successes and misfires – it comes with the territory.  However, independents don’t need to wait until something goes wrong to prove they’re great a handling customer service.  Here are 3 proactive tips for elevating…

Tips for more productive independent hotel management in 2016

Independent hotel management requires a very unique set of skills and competencies. Hotel leaders must successfully manage team members and their property while guests observe their every move.  Delivering first-class hospitality is challenging but also rewarding, especially when guests return home…