Recent Updates & Offers
Helping our clients operate more efficiently and grow their business by continuously expanding our software offerings.
We want to help our clients generate more bookings and grow their business. Below are some of the more recent updates and services we can offer in order to reach that goal. Existing customers can reach out to their account manager or to customer support to discuss any of the offers below. If you’re new to innRoad, let’s discuss your particular needs and find out how we can help you better manage your property and grow your business.
No website – No problem! Our development team can craft a high converting website for your property that matches seamlessly with your booking engine.
- Mobile optimized for increased bookings
- Search Engine Optimization (SEO) included
- Full 5-page WordPress website with company branding, photos, call to action buttons and more!
Contactless Check In
Provide a smooth check-in process to keep your check-in lines short and guests happy.
Contactless check-in allows you to collect important information to expedite guest check-in, including:
- Client emails for direct communication
- Guest identification documents such as license or passport
- Credit card information for required payments pre-arrival
- Client’s signatures and registration forms
Along with keyless entry, this is an innovation that helps clients quickly get to their rooms and begin their vacation.
Communicate with your guests via SMS messages, increase guest satisfaction and drive more positive guest reviews with our guest messaging feature
- Engage your guests via text messages before, during and after their stay
- Schedule messages to be automatically delivered for reservation milestones such as welcome messages on arrival, mid stay feedback, departure instructions and post departure review messages.
- Quickly respond to guest requests throughout their stay to drive guest satisfaction.
Competitor Rate Shopping
Now you can monitor the rates of your competitors alongside your hotel’s performance data, so you can make even more informed decisions, during rate management.
The Competitor Rate Shopping feature shops the OTA of your choice and pulls rates for your property and 5 competitors.
Get a personalized demo to see how we can grow your business!
Additional Features Added Monthly
We are consistently developing new features for clients based on the feedback we get. Some of the latest features added to our PMS include:
- Performance Digest
- Surge Alerts
- Automated Rate Changes
- Detailed Reporting
- Mobile Optimized
- Multi-Currency Capabilities
- PCI DSS Compliant
Using innRoad Gets You More
innRoad works with all major credit card processors allowing you to easily integrate with our proprietary hotel PMS software system. Many innRoad clients choose to take advantage of innRoad payments and our competitive rates.
- Simple and easy to read statements
- Work with all major credit card processors
- Reduce the number of vendors required to process a credit card transaction
- Manage all your payments, chargebacks and deposits from the Payments dashboard
- 1 support number for all innRoad systems
- PCI DSS Compliant
Increase occupancy and eliminate overbookings with innRoad’s Secure & Reliable Channel Manager. Our hotel property management system syncs room availability and property rates data instantly, so you get real time information.
- Connect to all industry leading OTAs
- Sync rates & availability in real time
- Update rates & inventory with just a few clicks
- 3M+ reservations received for innRoad customers through OTAs
- Increase exposure to guests around the world
innRoad provides best-in-class customer support at all hours of the day, no matter where your property is located. Our well trained, experienced team is focused on delivering the answers quickly and accurately. We also provide free training so you can become an expert on our hotel PMS software in no time.
- Global Support
- Real-Time Monitoring
- Best hotel PMS
- Reliable Uptime
- 1:1 Implementation Advisor
- Unlimited Free-Training