Hundreds of Happy Clients
The hotel software preferred by independent hoteliers
Create Great Guest Experiences with innRoad
“When I started with this motel, we were using another system. We had too many issues and the cost was eating up our profits. We work very hard to make this small business run, it’s nice to work with your service it makes things run a little smoother.”
“innRoad has helped me from the beginning. Support has been perfect and I would not be where I am today, with near perfect reviews and happy guests without ALL of you at innRoad!”
“Compared to what we used to have this is sweet! I like that it’s not real complicated. It does everything you want and need it to do. It’s user friendly and easy to train new employees.”
“very good program, easy to use, much better then paper and no over-bookings anymore.”
Dancing Bears Inn
innRoad’s exceptional customer service helps streamline PMS integration.
For over 40 years, the Dancing Bears Inn has welcomed travelers who’ve journeyed to Montana’s idyllic northwest to experience the beauty of Glacier National Park. Since 2008, the property has relied on innRoad’s independent hotel property management software to coordinate daily operations and maximize performance especially during its peak travel season.
Roux Provincetown
innRoad helps first-time operators win top accolades
Alli and Ilene, owners and operators of Roux Provincetown, knew for years that they wanted to open an inn. They had painted a picture in their heads of the ideal getaway and have been able to create that. From the day Alli and Ilene opened their doors, innRoad has been there helping take online reservations and filling their beautiful inn with guests. Within a few short months, these innkeepers were able to surpass all imaginable goals and become one of Cape Cod’s premier inns.
See what Independent Hoteliers are saying online
Echo Valley Cottages
Achieve revenue goals by automating the reservation process
Hiram Burgos, owner of Echo Valley Cottages, used to be like many hoteliers in the industry. He did everything by pen & paper and spreadsheets. If a guest wanted to make a reservation, he or she would give the property a call at all hours of the day. When he decided to take the leap and automate his processes, he immediately noticed a difference in the amount of time saved. With all of his time savings, he was able to focus on the bigger picture, set revenue goals for the future, and achieve said goals.
“Responsive, accurate customer support is a vital to a busy Innkeeper. The InnRoad support team is accessible, easy to communicate with, and a great partner for our hotel.”
Bob | Spindrift Inn
SolVen Hospitality
Save Time and Improve Bookings with Multiple Property Support from innRoad
Steve Soldotavich, CEO of SolVen Hospitality, uses innRoad’s Hotel Software to manage his six properties in New Jersey. With the time savings his property managers are able to stay focused on their guests needs, guaranteeing a great stay every time. The six properties managed by SolVen use innRoad Multi-Property features to take advantage of the demand in the market place with easily implemented discounts and rate changes that are instantly pushed out to every online channel, saving time and improving bookings.
Get a demo today and see the innRoad advantage for yourself.
Private Hotel + Pure Food
Beat out the Big Brands on Trip Advisor with the help of innRoad
Michael Casper, owner of Private Hotel + Pure Food, knows that exceptional customer service can provide an unforgettable guest experience. By automating manual processes with the help of innRoad, Casper has been able to spend more time in front of his guests providing an incredible stay. As a result, Private Hotel + Pure Food has risen to the top of TripAdvisor, beating out the nearby big branded hotels.
“Out of all the systems that I reviewed, innRoad is superior in every way– and they encourage you to explore the competition. You won’t find a better, more functional solution for booking.”
“In past years we did everything “longhand”. Long audit reports, cash sheets, hand-written folios, etc… innRoad has provided me the ability to cut down on the costs of these supplies as well as allow our desk clerks to work more efficiently.”
“The innRoad customer service is excellent. When ever I have a question, someone is there to help.”
“We are a brand new clients and we love it! The innRoad team is wonderful! They have been so helpful throughout this whole process”
Chelsea Pines Inn
Focus On Guests and Profits, Not Paperwork
The Chelsea Pines Inn uses innRoad’s cloud-based Hotel Property Management System to help run their 22-room guesthouse straddling the border between two of New York City’s trendiest neighborhoods. Chelsea Pines Inn can’t afford to come up short on customer care. Inn General Manager Al Ridolfo understood this and recognized that his paper-based manual system for managing operations and bookings posed a threat to profits and service quality.
Get a demo today and see the innRoad advantage for yourself.
Enclave Inn
Increase Operational Efficiency with innRoad’s Cloud-Based PMS
Enclave Inn (now known as The Bridge Inn) recognizes that Guest service is arguably the most critical element of success or failure in every hospitality business. However, when your customer service agents are spending all their time organizing reservations and do not have access to the latest data across properties, customer service levels ultimately fall off, as one innRoad customer discovered. They chose innRoad’s all-inclusive Hotel PMS to help improve efficiency and guest satisfaction.
