Client Reviews & Testimonials

It is easy to use, affordable, and I have found the customer support to be excellent. We have increased our bookings, and guest satisfaction each of the last 2 years, thanks innRoad!

innRoad is easy to use, has great service, and the training staff made it easy. The system has great reporting and allows us to send customized emails. I have been very happy with everything innRoad has done for us.

Through innRoad’s OTA connection and Booking Engine help us present a more professional look which has significantly increased our bookings. We now do our credit card processing with innRoad which keeps the entire reservation and payment process under one roof.

Your Booking Engine has saved our little B&B. It is so easy to use and service of the innRoad team is excellent.

The software is modern and very easy to use. They are always working to improve their features which is a huge plus. Implementation process was easy and the free training they give you is helpful. Customer service was the best that I have ever experienced.

The customer service is phenomenal and unparalleled. The people at the end of the phone pick up instantly, emails are answered very quickly, and they will always walk you through the issue so you can fix it next time.

The software is very user friendly which makes training new employees a breeze. Their Booking Engine is great, and they customize it to the look and feel of our website. It is easy to pull reports to compare how your property is doing year over year. I have them handling our credit card processing so completing the guest reservation is seamless.

Easy to navigate reservation system and extremely prompt customer service. Would highly recommend to anyone looking for a system that works well in a large property.

Reservation Surges have been very helpful. I found out about one local event I had no idea about after receiving an alert. I then was able to adjust my rates to meet the demand!