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Client Reviews & Testimonials

2023 innroad property management system awards

Thousands of Satisfied Clients, Worldwide

We’ve partnered with thousands of properties across the globe to help them better manage and grow their business. Read below for some of the comments we’ve received.

Flora

Property Type: Inn

Easy to use and easy to understand. Puts everything that is going on in a visually informational format by using a color coded “tape chart” which can be viewed from 1 day at a time to 30 days. All of the functions can be used (in real time) from any device, i.e. computer, tablet, smartphone.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Danny

Property Type: Hospitality Group

innRoad can interface all 4 properties to act as one hotel, while at the same time keeping the distinct and separate for accounting and configuring purposes. There are many reports and variations of reports that are easy to create. Most importantly, innRoad is constantly improving their functionality and updating the system.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Dave

Property Type: Resort

Reliable and comprehensive system that integrates connections to take reservations from third party reservation systems. We haven’t encountered any over/under booking issues. We were able to set up packages and bundles to implement different rate structures and strategies.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Rob

Property Type: Inn

This software increased efficiency and exposure quickly enabling us to sell all our inventory. innRoad continues to innovate with new features and functions being added frequently. The people are the greatest value of the software
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Rachel

Property Type: Lodge

The software is modern and very easy to use. They are always working to improve their features which is a huge plus. Implementation process was easy and the free training they give you is helpful. Customer service was the best that I have ever experienced.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

DeShawne

Property Type: Hotel

The level of customer service is far superior to any other system I have used – including in other industries. I cannot remember another system I have used that maintains this level of customer service. If you value your time – this system is A+.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Tammy

Property Type: B&B

They worked closely with me to make sure they set the product up correctly right from the beginning. The data transfer went smoothly as well. I like that if I want to make changes to the initial set up it is very user friendly for me to make changes myself.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5