The Cloudbeds alternative
Hoteliers switch from Cloudbeds to innRoad for one big reason: support they can always reach. Pick up the phone any time, day or night, and get your issue resolved by a hospitality expert who knows your property.
✓ 24/7 live phone support, not just a chat window
✓ Free, unlimited live training for your whole team
✓ Hands-on implementation and free data migration
Trusted by 1,000s of independent hotels.
Get a free demo and a migration plan from Cloudbeds. Pick a time that suits you right after you submit.
Support that shows up
live phone support
free live training
to get you up and running
data migration
Sound familiar?
These are the reasons we hear every week from properties making the switch. Here's how innRoad does it differently.
When your front desk is down, you need a person on the phone, not a chat window. With innRoad, you can call 24/7 and talk to a live support expert.
No more chasing tickets. We own your issue until it's fixed and follow up with you, so nothing falls through the cracks.
New hire? New season? Free, unlimited live training for you and your staff is included for as long as you're with us.
Consistent, accurate reporting from one source of truth, so your night audit, revenue and occupancy numbers match every time.
innRoad vs. Cloudbeds
innRoad
What switchers tell us about Cloudbeds
24/7 live phone support
✓ Real people, any time of day
✕ Mostly chat, hard to reach someone live
Issues followed through to resolution
✓ We own it and follow up until it's fixed
✕ Left waiting for someone to get back to them
Free, unlimited live training
✓ Included for your whole team
✕ A key reason they started looking elsewhere
Consistent, reliable reporting
✓ Numbers that match, night after night
✕ Inconsistent reports
Based on feedback from hoteliers who switched from Cloudbeds to innRoad. Individual experiences may vary.
innRoad provides best-in-class customer support at all hours of the day, no matter where your hotel is located. Live phone, email and chat support, plus unlimited live training, are all included at no extra cost.
Switching from Cloudbeds
Our team handles the heavy lifting. We can get your new system implemented in as little as 48 hours, including FREE migration of all past and future reservations.
Step 1
Meet your implementation specialist, map out your rooms, rates and workflows, and set a go-live date that works for you.
Step 2
We move your past and future reservations over from Cloudbeds, so nothing gets lost in the switch.
Step 3
Rates, room classes and OTA connections configured for you, plus live training for every member of your staff.
Step 4
Launch day and every day after, our support team is a phone call away, 24/7.
Reporting you can trust
Inconsistent reports make it impossible to run your business with confidence. innRoad's reporting pulls from one source of truth, so your front desk, accounting and ownership are always looking at the same numbers.
✓ Consistent night audit, revenue and occupancy reports
✓ Real-time dashboards for ADR, RevPAR and occupancy
✓ Easy exports for your accountant and ownership
✓ Support that walks you through any report, any time
Customer reviews
★★★★★
“It was an easy transition from our previous PMS and customer support is excellent! The system was really easy to learn and easy to train. I am very happy with the choice we made by choosing innRoad.”
Carla B.
General Manager
★★★★★
“Guests are reserving 24/7 using innRoad linked to our website. In addition, we're receiving reservations from Expedia and Booking.com seamlessly. We have seen a 20% increase in room revenue!”
Edward L.
Manager
★★★★★
“We rent 50 units and have used innRoad for several years now, and it has allowed our business to grow. It is cost effective, very user friendly, and allows direct integration of all OTAs.”
Maren T.
Manager
Get a free demo and a no-hassle migration plan from Cloudbeds, or call a property advisor now. A real person will answer.
