Experiential Lodging

Every Property is Unique. innRoad helps properties of all types meet occupancy goals streamline operations and delight guests.

What Properties are Saying About innRoad Reviews

Rachel

Property Type: Resort

The software is modern and very easy to use. They are always working to improve their features which is a huge plus. Implementation process was easy and the free training they give you is helpful. Customer service was the best that I have ever experienced.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Lucas

Property Type: Hotel

The customer service is phenomenal and unparalleled. The people at the end of the phone pick up instantly, emails are answered very quickly, and they will always walk you through the issue so you can fix it next time.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Richard

Property Type: Hotel

The software is very user friendly which makes training new employees a breeze. Their Booking Engine is great, and they customize it to the look and feel of our website. It is easy to pull reports to compare how your property is doing year over year. I have them handling our credit card processing so completing the guest reservation is seamless.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Kim

Property Type: Resort

Easy to navigate reservation system and extremely prompt customer service. Would highly recommend to anyone looking for a system that works well in a large property.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Dave

Property Type: Resort

Reliable and comprehensive system that integrates connections to take reservations from third party reservation systems. We haven’t encountered any over/under booking issues. We were able to set up packages and bundles to implement different rate structures and strategies.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

DeShawne

Property Type: Hotel

The level of customer service is far superior to any other system I have used – including in other industries. I cannot remember another system I have used that maintains this level of customer service. If you value your time – this system is A+.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Full data migration

Unlimited, live training with 24/7 support

Full system setup including rates, room classes and OTA connections

Booking Engine design and direct booking optimization to save you money on OTA commissions

Painless Onboarding

Our onboarding team is made up completely of former hospitality professionals that have set up thousands of inns and bed and breakfasts. They focus on every detail, so you don’t spend time away from what matters most, your guests.

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Easy to Learn, Easy to Use

innRoad’s intuitive Property Management System is built with properties who rely on seasonal front desk staff in mind. Creating reservations, taking payments, check-ins and check outs could not be easier.

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We have the features your property needs

Mobile Optimized

innRoad’s PMS and Booking Engine are fully optimized for mobile and tablet devices so your guests can book on the go.

Integrated Payments

Our fully integrated payment platform helps clients reduce costs and maintain the highest level of security when processing guest credit cards.

High Converting Booking Engine

innRoad’s secure online booking platform makes it easy for potential guests to make reservations directly on your property’s website.

Guest Profiles

Your guest information is stored securely in the system so you can provide better service during their next stay.

Direct OTA Integrations

Increase occupancy and eliminate overbookings with innRoad’s channel manager. Our network that connects to hundreds of the top Online Travel Agents.

Best-in-class Support

At all hours of the day, no matter where your property is located. Our well trained, experienced team is focused on delivering the answers quickly and accurately.

Your guest’s experience starts on your booking engine

Did you know 61% of guests believe a property’s booking process is likely to be a reflection of a property’s service? Does your property’s booking engine help make an excellent first impression? Our hotel management system software drives occupancy by making booking easy, allowing guests to view all available properties and providing a safe and secure experience from booking to payment processing.

Easy to book

View full availability

Safe, secure, and trustworthy

Follow Americans with Disabilities Act Guidelines

Delight your guests and increase revenue

Get a personalized demo to see how we can grow your business!