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Client Reviews & Testimonials

2023 innroad property management system awards

Thousands of Satisfied Clients, Worldwide

We’ve partnered with thousands of properties across the globe to help them better manage and grow their business. Read below for some of the comments we’ve received.

Danny

Property Type: Hotel

I opted for innRoad because of their 24/7/365 support. The professional and easy process gave me confidence that migrating my system just before my busy season would be a success. We were up and running within a week thanks in part to their unlimited training and their very understanding staff.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Joan

Property Type: Vacation Rental

The program is easy to use, it gives clear views on incoming/outgoing guests and it helps our operations run a lot smoother.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Daniel

Property Type: Cabins

innRoad acts more of a partner with the level of service they provide, it is truly exceptional.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Ken

Property Type: Glamping

Since we started with innRoad, my life has been a lot less stressful… a lot more smiles and laughter around the office!
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Samantha

Property Type: PubCo

innRoad made my transition from my old PMS simple and fast. Our staff loves the software and working with the innRoad team.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Amy

Property Type: Hospitality Group

Managing five tape charts was a headache until I discovered innRoad. Knowing how easy it is to make changes is a wonderful feeling.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Bradford - Hotel

Property Type: Hotel

innRoad does exactly what I need it to do. The system is easy to use and the support is exceptional when I need them. They make managing multiple properties a breeze.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Katherine

Property Type: Soft Brand

I am impressed by the training, incredible customer support and, of course, the program itself. I wish we would have been aware of this system a long time ago. I will recommend innRoad again and again!
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Jay & Monica

Property Type: B&B

Super user friendly. We are able to focus on the important parts of our business, guest service and our property maintenance. We don’t have to worry or stress about any behind the scenes issues, innRoad handles all of our reservations!
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5