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Client Reviews & Testimonials

2023 innroad property management system awards

Thousands of Satisfied Clients, Worldwide

We’ve partnered with thousands of properties across the globe to help them better manage and grow their business. Read below for some of the comments we’ve received.

Erin

Property Type: Hotel

I really do appreciate the emails, particularly the reservation Surge emails. Surges are a good sign. They tell me the rate was good enough to attract more people. An affirmation that I did the right thing.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Stella

Property Type - Boutique

Demand Management has cut my work in half.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Lyndsey

Property Type: Lodge

I really like innRoad’s Demand Management. It’s more self-explanatory than other systems. You don’t have to go through multiple systems and steps to find what you’re looking for.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Melissa - Resort

Property Type: Resort

A PMS that pays for itself. innRoad is easy to use and 100% reliable. The 24/7 support is second to none. Finally, a smart PMS that drives revenue through direct bookings.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

John - Hotel

Property Type: Hotel

I use the red and green highlighting to see where to potentially adjust rates. The feature has probably helped us generate an extra $2,000 in revenue since we’ve been using it…about $1,000/month.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Kristine - Hotel

Property Type: Hotel

Couldn’t run my business without innRoad. The customer service is top notch and I find innRoad extremely valuable for efficiency in day-to-day operations.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Dave - Resort

Property Type: Resort

As you work with them they will help you to build a better marketing presence and to optimize your mix of direct bookings on your site versus relying on third party reservation systems with high commission costs
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Julie - Lodge

Property Type: Lodge

The clarity of the calendar (colors showing Holds and Guaranteed reservations) Details available within each reservation; with options for notes Ability to move guests from one cabin to another easily.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5

Samuel

Property Type - Motel

I’ve been using innRoad for about two years as an administrator and daily user, and it’s almost effortless compared to our previous system. The staff is always happy to assist and check in on us regularly to make sure that the software is meeting our needs and to inform us of new features.
Ease of Use
5/5
Customer Service
5/5
Likely to recommend
5/5