Inventory management for independent hotels

As an independent hotel operator, you have one of the most unique and challenging sales jobs.  Daily, you’re tasked with selling as many hotel rooms as possible, at the most desirable rate, before the clock strikes midnight.  Unlike other products, you can’t save room nights and try to sell them…
independent hotel software

First impressions matter for independent hotels

The saying, “you don’t get a second chance to make a first impression,” holds so true for independent hotels –much more than their chain hotel competitors.  As standalone properties, independents generally get fewer opportunities to capture travelers’ attention, provide them with great experiences…
customer service

3 tips for elevating independent hotel customer service

Every independent hotel operator has experienced their share of customer service successes and misfires – it comes with the territory.  However, independents don’t need to wait until something goes wrong to prove they’re great a handling customer service.  Here are 3 proactive tips for elevating…
smart inventory management webinar

Webinar: Smart inventory management

As an independent hotelier, you know that full occupancy is the key to a successful business. We speak with properties every day, and we understand that hoteliers have a very perishable product. Whether your property is at full occupancy or you're struggling to fill rooms, there are ways you can maximize…
labor cost management

Smart labor cost management for independent hotels

As you likely know from first-hand experience, lots of independent hotels operate on narrow financial margins, so keeping expenses low is always a priority.  For independent hoteliers looking to better control their spending, here’s 2 smart ways to manage labor costs.Scrutinize labor costsSummer…

Independent hotel software misconceptions

We speak with independent hoteliers every day about how they manage their daily operations.  We discuss their strengths, pain points, long-term goals, etc.  In turn, they ask about our cloud-based hotel software.  Occasionally, we encounter misconceptions about hotel software.  Well, let’s say…
mobile technology

Mobile technology for independent hotels

Mobile technology has quickly changed how travel is planned, booked and experienced – and, amazingly, we’re still in the early stages of unlocking its full potential.  With this shift in consumer behavior, independent hotel operators must position themselves to leverage mobile technology effectively…

Connect your independent hotel to OTAs

Seamless, global online distribution is one of the key reasons why independent hoteliers choose innRoad as their hotel software partner.  Our hotel software connects independent hotels directly to hundreds of the world’s largest online travel agencies (OTAs), including Hotels.com, Expedia and Orbitz. …

What travelers want from your hotel website

As an independent hotel operator, your website is your most important marketing and sales tool.  Travelers rely on hotel websites for property details, such as guest rooms, amenities and services, as well as other helpful tips.  At first glance, travelers can instantly tell which hotels invest in their…