An important part of owning or working at a hotel is revenue management. Managing your revenue properly allows you to have a good understanding of your hotel’s opportunities and soft spots in your business. How can you achieve revenue and
As a small hotel owner, you’re no stranger to the peaks and valleys of the travel industry. Filling your rooms every night may be a breeze during your busy season, but when your low season comes around, getting enough bookings
Your guests’ check-in and check-out are essential to their customer journey. You want them to feel welcomed and taken care of upon arrival by providing a quick and easy check-in process. Similarly, a speedy check-out is just as vital if you want your visitors to have only positive memories and experiences at your hotel.
Direct booking is a vital component of many independent hotels’ inventory distribution strategy. Here are some of the key benefits independents gain from direct booking: More control over the online guest experience Direct booking allows hoteliers to better control the
Overbooking is a strategic tool used by hoteliers to guard against leaving guestrooms vacant so they can maximize occupancy and revenue. While 100% occupancy is the ultimate reward, overbooking risks displacing guests and having to “walk” them another property at
“Going local” is one of the hottest concepts influencing consumer spending habits. More and more people are showing interest in eating locally-sourced foods, supporting neighborhood businesses and, to the benefit of independent hoteliers, spending their travel dollars close to home,
TripAdvisor, the world’s largest travel site, is a traveler’s ultimate go-to resource for planning the perfect trip. From insights on hotels, restaurants and attractions, TripAdvisor details countless destinations across the globe. Additionally, the site serves as an excellent tool for
