Best Practices for Small Hotels

Small Hotel Goals: 7 New Year’s Resolutions To Kickstart 2024

When you operate a small hotel, the start of a new year is always a great opportunity to evaluate your performance and set goals for the coming year. To help you kickstart 2024 off strong, we’ve whipped up 7 goals—or, new years resolutions—to strive for in the new year.

hiring for your hotel staff

Hiring all-stars to staff your independent hotel

Success for independent hotels can be measured in many ways, such as through RevPAR and occupancy rates, online review scores, customer service ratings and profit margins. Achieving and maintaining high grades in these areas requires smart planning and a great

3 Ways To Make Guests Fall In Love With Your Hotel

There are many guest satisfaction ideas small hotel owners can explore to improve their guest expereince. In this post, we’ll explore three key hotel guest satisfaction ideas any small hotel owner can use as inspiration.

hotel management front desk

Improving Your Hotel’s Efficiency & Productivity

Maximizing efficiency and productivity will always be a daily challenge for independent hoteliers, but there are solutions for improving the quality of daily workflows and getting more out of each day. Here are a few tips to help: Identify team

shoulder season holiday hotel

3 Ways To Enhance Hotel Operations During Shoulder Season

Holiday season, or as independent hoteliers call it “shoulder season”, provides properties with a great opportunity to build upon a busy summer by gearing up their operations to ensure a successful holiday travel period and strong start to the New Year.  Here are a few ways properties can utilize holiday season/shoulder season to enhance daily operations.

independent hotel winter time

Here’s How to Prepare your Independent Hotel for Winter

Shoulder season has been enjoyable for lots of travelers and independent hoteliers, but while this great fall weather may last for a few more weeks, winter is definitely on the way. Cold, wet and icy weather presents various challenges for

secure property management system

How Secure is Your Hotel Property Management System?

Technology has completely redefined the meaning of instant gratification for travelers. Equipped with laptops and mobile phones, the most adventurous travelers can book flights on their way to the airport, reserve hotel rooms after landing and then request car service