Learn everything you need to know about running a hotel with our small hotel management advice, including expert resources on managing a hotel, improving operations, and running a small hotel.
Read Part 7 of 8 of our Complete Guide to Small Hotel Property Management Software to learn more about installing and implementing hotel operations software, hotel PMS integration, and more.
Read Part 8 of 8 of our Complete Guide to Small Hotel Property Management Software to learn how to choose the best PMS for small hotels, including what a small hotel PMS can do for you and 6 key features to look for in your small hotel PMS.
Gone are the days of taking reservations over the phone and recording them physically with pen and paper—or at least, they should be gone. If your small hotel still relies on manual reservation management, it’s time for an upgrade. When
Success for independent hotels can be measured in many ways, such as through RevPAR and occupancy rates, online review scores, customer service ratings and profit margins. Achieving and maintaining high grades in these areas requires smart planning and a great
Maximizing efficiency and productivity will always be a daily challenge for independent hoteliers, but there are solutions for improving the quality of daily workflows and getting more out of each day. Here are a few tips to help: Identify team
The new year has arrived which calls for new years resolutions for your hotel! We know what you’re thinking, how do I figure out what kind of resolutions to do for a hotel? We’ve got you covered. In this blog,
Holiday season, or as independent hoteliers call it “shoulder season”, provides properties with a great opportunity to build upon a busy summer by gearing up their operations to ensure a successful holiday travel period and strong start to the New Year. Here are a few ways properties can utilize holiday season/shoulder season to enhance daily operations.
One of the hallmarks of the hotel service industry is excellent room service. It has played a crucial role in boosting customer satisfaction for nearly a century. Today, hoteliers are finding ways to transform room service options to boost sales, ensure guest safety and make everything more convenient for customers.
Your guests’ check-in and check-out are essential to their customer journey. You want them to feel welcomed and taken care of upon arrival by providing a quick and easy check-in process. Similarly, a speedy check-out is just as vital if you want your visitors to have only positive memories and experiences at your hotel.
