Run Your Hotel

Learn everything you need to know about running a hotel with our small hotel management advice, including expert resources on managing a hotel, improving operations, and running a small hotel.

overbooked hotel staff

The Pros and Cons of Overbooking Your Hotel

Overbooking is a strategic tool used by hoteliers to guard against leaving guestrooms vacant so they can maximize occupancy and revenue. While 100% occupancy is the ultimate reward, overbooking risks displacing guests and having to “walk” them another property at

independent hotel winter time

Here’s How to Prepare your Independent Hotel for Winter

Shoulder season has been enjoyable for lots of travelers and independent hoteliers, but while this great fall weather may last for a few more weeks, winter is definitely on the way. Cold, wet and icy weather presents various challenges for

independent hotels fail

Reasons Why Independent Hotels Fail

As experienced independent hoteliers know well, operating a hotel is serious business – not a passion project or weekend hobby. Independent hotels operate 24/7/365 and require expert management across multiple functional areas, including hiring, training, marketing, accounting, customer service and

secure property management system

How Secure is Your Hotel Property Management System?

Technology has completely redefined the meaning of instant gratification for travelers. Equipped with laptops and mobile phones, the most adventurous travelers can book flights on their way to the airport, reserve hotel rooms after landing and then request car service

maintaining top talent hotel team

3 Strategies for Retaining Your Independent Hotel’s Top Talent

Working in the hotel industry is challenging, but also very rewarding. It’s a great place for gaining diverse professional experiences and developing a long-lasting career. While every independent hotel team member will not advance into a leadership role, it is